Shipping policy

Shipping Policy (KRUTYAKOV)

Free Worldwide Shipping
We offer FREE worldwide shipping on all orders. Shipping cost at checkout will be $0.

1) Processing / Handling Time
All orders are processed within 2–4 business days (excluding weekends and holidays).
If an item is not currently in stock, production may take 3–6 additional business days. In this case, we will contact you by email.

2) Estimated Delivery Times (after dispatch)
Delivery times depend on destination and may vary due to customs procedures, holidays, or peak seasons.

USA: UPS Express — 5–10 business days (FREE)
Europe / UK: UPS Express — 5–10 business days (FREE)
Ukraine: Nova Poshta — 2–5 business days
Worldwide (other countries): International delivery — 8–17 business days (FREE, depends on destination)

3) Tracking
Tracking is provided for every order. Please allow 24–48 hours for tracking updates to appear in the carrier system after dispatch.

4) Customs & Duties
International orders may be subject to customs duties and taxes. These charges (if any) are the responsibility of the recipient.

5) Shipping Delays
While we do our best to deliver on time, delays can happen due to carrier issues, customs inspections, weather, holidays, or peak seasons. KRUTYAKOV is not responsible for delays caused by third-party carriers or factors beyond our control.

6) Damaged or Lost Items
If your order arrives damaged or appears lost in transit, contact us immediately at info@krutyakov.com and include: